Shipping policy

Parrotee Golf Shipping Policy

At Parrotee Golf, we aim to provide a seamless and reliable shipping experience for our customers. Below are the details of our shipping policy:

Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• For customized or personalized items, processing may take an additional 3–5 business days.

Shipping Options

We offer the following shipping methods:

• Domestic Shipping (Malaysia):

  • Estimated delivery: 1–5 business days.
  • Rates vary based on weight and destination.

• International Shipping:

  • Estimated delivery: 7–14 business days, depending on the destination.
  • Rates and delivery times vary based on region (ASEAN, UK, etc.).

Shipping Costs

• Shipping fees are calculated at checkout and depend on the weight, size, and destination of your order.
• For orders above a specific value (e.g., RM200), we may offer free domestic shipping.

Order Tracking

• Once your order has shipped, a tracking number will be provided via email. You can track your shipment online for real-time updates.

Customs and Import Taxes

• International customers are responsible for any customs duties, taxes, or fees imposed by their country. Please check with your local customs office for further information.

Delayed or Lost Shipments

• If your shipment is delayed or lost in transit, please contact our support team at info@parroteegolf.com. We will work with the courier to resolve the issue as quickly as possible.

Undeliverable Packages

• If a package is returned to us due to an incorrect address or failure to collect, customers are responsible for any re-shipping charges.

Contact Us

For any shipping-related inquiries, reach out to us at info@parroteegolf.com. We’re here to assist you!